Data deletion

Last updated: 2026-10-29 · Lynbro ApS (CVR 46321499), Rødovre Parkvej 276, 2610 Rødovre, Denmark

cbot.dk processes messages, comments and lead-form data from Facebook Messenger, Instagram and WhatsApp only on behalf of the business you contacted. That business is the data controller; cbot.dk (Lynbro ApS) is its data processor.

How to delete your data

1. Ask the business you wrote to (for example in the same chat) to delete your conversation and lead. The business forwards the request to us and we delete it.

2. Or email privacy@cbot.dk with the subject “Data deletion”, the name of the business and the channel (Messenger, Instagram or WhatsApp). We confirm and delete within 30 days.

3. When a business removes a Facebook or Instagram channel in cbot, the webhook subscription and that channel's access token are removed immediately. Conversation data is deleted together with the business's project or account.

Stop further access

Removing the app in Facebook (Settings & privacy → Settings → Business integrations → Remove) stops all further data access.

Contact

privacy@cbot.dk · Privacy Policy